Winter Storm Information

11:30 AM 02/25/2021 BOIL WATER NOTICE RESCINDED
 
Effective immediately, the citywide boil water notice issued February 16, 2021 is cancelled.
 
It is no longer necessary to boil water for any purpose.
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9:30 AM 02/24/2021 WATER SERVICE UPDATE: At this time, we currently have enough water in our reserves that the need to conserve has passed, however the boil water notice remains in effect. We anticipate being able to lift the boil water notice early tomorrow, however, until we do so, residents must continue to boil water that will used for consumption. We sincerely appreciate the cooperation of our residents in conserving water to this point which allowed us to refill our reserves at a much faster rate.
6 PM 02/23/2021 WATER SERVICE UPDATE: Overnight last night and throughout the day today, the City has made significant progress in building its reserves. If the progress continues at this rate, the system should be fully pressurized and the boil water notice should be able to be lifted by the end of the week. However, in order to achieve that goal, residents must continue to conserve water. We will inform our residents when the boil water notice is lifted, but at this time it remains in effect. We value the patience and cooperation of our residents to this point, and hope they will continue to help us work toward being able to lift the boil water notice.
8:30 PM 02/22/2021 WATER SERVICE UPDATE: Crews are still on scene working to repair the hydrant that was struck this afternoon. At this time, they estimate they have approximately another two hours of work ahead of them, which is beyond our original estimate for repairs to be completed. When water service is restored, it will remain imperative that residents continue to conserve water, and the boil water notice remains in effect.
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4:15 PM 02/22/2021 WATER SERVICE INTERRUPTION TO COMPLETE WATERLINE REPAIR In order to facilitate the repair of the fire hydrant struck earlier today, many areas of the water system will be shut off. This will shorten the time needed to repair the line, and will conserve as much water as possible during the repair. The repair is expected to last approximately five hours. Our crews are working as quickly as possible to make this repair and restore service. We appreciate your continued patience and cooperation.
3 PM 02/22/2021 WATER CONSERVATION AGAIN CRITICAL Residents may experience a significant loss of water pressure. This is due to a vehicle striking a fire hydrant resulting in a significant water leak. Crews are on scene making repairs as quickly as possible to prevent as much water loss as possible. WATER CONSERVATION IS AGAIN CRITICAL TO PREVENT A SYSTEMWIDE OUTAGE. PLEASE USE AS LITTLE WATER AS POSSIBLE. Thank you for your cooperation.
6 PM 02/21/2021 BOTTLED WATER DISTRIBUTION Cases of bottled water remain available at Springtown Community Fellowship. Volunteers will remain onsite until 9 p.m. Please share this information with any area resident who is in need of water. This distribution is NOT restricted to City of Springtown residents only.
2:30 PM 02/21/2021 BOTTLED WATER DELIVERY AND WATER SYSTEM STATUS UPDATE
 
A shipment of bottled water obtained from FEMA by the City of Springtown, Parker County Precinct 1, and Parker County Emergency Management will be available for residents in need beginning at 3 p.m. today Sunday, February 21.
 
The water can be picked up from Springtown Community Fellowship located at 1300 West Hwy. 199 and is available to anyone in need of bottled water.
 
Pressurization of our water system continues to improve, but at this time residents are asked to continue to conserve water. We will inform our residents as soon as the need for conservation ends.
 
As a reminder, the boil water notice remains in effect until further notice. Thank you for your continued patience and cooperation.
3:30 PM 02/20/2021 Additional Resources:
 
Potable water:
 
Parker County Precinct 1 has established a location where Parker County residents can get small quantities of POTABLE water.
 
You must bring your own containers
 
The Precinct 1 Yard is located at: 3000 Veal Station Road
 
This location will be open today and every day until further notice 8am-4pm.
 
Springtown Community Fellowship also has a source for residents to obtain potable water, but they must bring their own containers.
 
Debris Disposal:
 
Parker County Precincts, working together, have established two locations where Parker County residents can take wet debris that has been removed from their homes. As residents begin cleaning up from water leaks due the winter storm, this debris can be taken to one of the locations below. THIS IS FOR WET HOUSEHOLD ITEMS ONLY. NO BRUSH, or construction debris.
 
The location for Precinct 1 and 2 residents to take the debris are: 3000 Veal Station Road. This location will be open today, and each day until further notice 8am-4pm.
 
 
NOON 02/20/2021 CONSERVATION CRITICAL We are again receiving reports of intermittent outages in the northern and western areas of town. The reality is that this will continue unless those who have water conserve it for basic needs only. Not only can we not get water to all homes with the current rate of use, but our storage tanks, which help maintain pressure throughout the system cannot refill. Please assist us in these efforts in anyway you can. —— 9 AM 02/20/2021 NEED FOR CONSERVATION CONTINUES Water pressure is again returning to most of the system this morning. However, conservation is still urgently needed. Not only to ensure the entire system remains pressurized, but to ensure there is adequate water system for fire suppression if it is needed. Overuse — anything beyond basic hygienic needs — can not only prolong the outage for our customers, but it can lead to such a shortage that the fire department would not have access to adequate water in the even they need it to fight fire. We understand that this is inconvenient and that after the prolonged outage residents would like to catch up on their household needs, but for the time being, please limit usage to basic hygienic needs only. This request is temporary and when the system is fully pressurized and our storage tanks adequately filled we will communicate that the need to restrict is over. The boil water notice remains in effect.
7:30 PM 02/19/2021 WATER CONSERVATION URGENTLY NEEDED
 
Throughout the day we have worked to restore water service to all of our customers while urging our residents to restrict water use to only urgent needs. While we appreciate the cooperation of our residents, in the last hour, we have recorded loss of pressure in areas of town due to premature over use of water.
 
It is imperative that residents continue to conserve water, or it is possible that these reported outages will become more widespread. Until further notice, please limit water use to basic hygienic needs only. We need everyone’s cooperation to ensure that all of our customers have at least enough water to take care of those basic needs.
 
Thank you for your understanding and cooperation.
4 PM 02/19/2021 WATER SERVICE RESTORATION UPDATE:
Water has made it way back into Springtown. We are getting reports from many areas of town that they have water again, which is great news.
Please keep the following in mind:
High spots in town will take longer to have water service restore. The topography in Springtown means the further north and west you go, typically the higher you are. So, please continue to be patient if your service hasn’t been restored yet. If you are concerned that there is a water main break near your home, please report that to City Hall (817) 220-4834, or if it is afterhours to the Police Department at (817) 220-0828.
Please continue to conserve. Over the last two hours it has been apparent that our customers are conserving. We appreciate your cooperation, and ask that you please continue to do so as that will help all of our customers have their water service restored as quickly as possible.
Also, please remember, until further notice, all water for consumption must be boiled.
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NOON 02/19/2021 CRITICAL WATER SERVICE INFORMATION — PLEASE SHARE THIS INFORMATION TO HELP US REACH ALL CITY OF SPRINGTOWN CUSTOMERS
Please pay close attention to the following information as our residents’ cooperation is imperative to restoring water service.
At 1:30 p.m., the booster station will begin sending water into town. It will take sometime to restore pressure AND PREMATURE OVERUSE WILL PROLONG THIS OUTAGE.
IT IS IMPERATIVE THAT OUR RESIDENTS TAKE THE FOLLOWING MEASURES TO ASSIST US IN RESTORING WATER SERVICE.
– Customers should leave ONLY ONE faucet in the open position until they begin to receive water and then close the faucet.
– Customers should monitor their property for ANY sign of a broken pipe or other leak. In the event that a leak of any kind is suspected, please call the Police Department (817) 220-0828 or City Hall (817) 220-4834 to request an emergency shut off. This will prevent water loss due to broken pipes and leaks.
– Customers must do everything in their power to restrict water use to only the most critical needs.
The boil water notice remains in effect until further notice.
We appreciate your patience and cooperation to this point. YOUR FURTHER COOPERATION IS IMPERATIVE TO RESTORING WATER SERVICE FULLY.
9:30 AM 02/19/2021 WATER SERVICE UPDATE
 
Good news from the work overnight at the treatment plant. We were able to produce water all night. As of approximately 30 minutes ago, we have begun slowly sending water to the booster station.
 
It will take approximately two hours for the booster station tanks to pressurize and then water will be able to be sent into town. The approximate timeframe right now, barring any unforeseen issues at the booster station, is 2-3 hours to get water back into town.
 
Residents should be advised that when water service returns, it will do so slowly from a pressure standpoint. Residents will be asked to continue to restrict water use to only the most crucial needs to give the storage tanks time to fill up and re-pressurize the system. PREMATURE OVERUSE OF WATER WILL PROLONG THE OUTAGE.
 
Springtown Community Fellowship at 1300 West Hwy. 199 is continuing to serve as a distribution point for bottled water. Residents can also bring their own containers to fill up.
 
As we have said before we truly appreciate everyone’s patience and understanding during this difficult event.
4:30 PM 02/18/2021 WATER SERVICE UPDATE
We have made significant strides in our effort to restore water service, but we are still working against a few challenges.
We have brought our intake station back online and are getting water from Eagle Mountain Lake again. That water has made its way to our treatment plant. However, due to pressurization issues, we are working to produce enough water to be able send it from our treatment plant into town. Due to this, it will likely be at least tomorrow morning before we can bring water from the treatment plant to the booster station and on into the City.
We will again have crews working overnight at the treatment plant tonight to address this issue and ensure we are able to move water into the City as quickly as possible.
To help those who are without water, Springtown Community Fellowship, located at 1300 West Highway 199, is allowing anyone in need to come fill up with water. Those participating will need to bring their own containers.
We continue to appreciate the patience of our residents during this difficult time, and please understand we will continue to work to restore water as quickly as possible through the night and into tomorrow.
Noon 02/18/2021
 
Crews are continuing their efforts to thaw the pumps and pipes that froze during the power outage that prevent the facilities from circulating water.
 
At this time, we do not have an estimate as to when water service will be restored.
 
We will continue to provide updates here and on our website as we learn more information.
8 AM 02/18/2021 Due to the ongoing effects of the winter storm, including extended power outages and significant impacts to our ability to provide water service, Mayor Greg Hood issued a Declaration of Local Disaster for the City of Springtown yesterday, Wednesday, February 17, 2021. The declaration is in effect for at least the next seven days.
Crews are continuing to work diligently to restore water service to the City. At this time, we have no estimated time as to when that will be restored, but we are using every resource available to restore service as quickly as possible. We will continue to update our residents as this unfolds. For those residents who do have water service, the boil water notice remains in effect.
City facilities remain closed today due to hazardous driving conditions. In the case of an emergency, please contact the Springtown Police Department at (817) 220-0828.
Frontier Waste did not run its Wednesday route yesterday, but roadway conditions permitting, will pick up from those locations today.
3:45 PM 02/17/2021 We are currently receiving reports of water outages throughout the City which has been caused by the power disruptions to our distribution system. Currently our reserves have run out and the City’s wells are the only means of water production. Residents are being asked to restrict water usage only to absolutely urgent needs. We will continue to update you as this situation unfolds. Additionally, many homes and businesses are experiencing burst pipes as more power is restored to town. To request an emergency water shutoff, please call the Springtown Police Department at 817-220-0828.
8 AM 02/17/2021 WATER CONSERVATION NEEDED AS RESERVES REACH CRITICALLY LOW LEVELS As power outages continue to impact our water distribution system, Springtown residents are being asked to take any steps possible to conserve water usage. The distribution system is currently operating on reserves which are reaching critically low levels. If water use isn’t significantly reduced, a complete water outage is possible. The boil water notice issued yesterday remains in effect.
We appreciate the cooperation and patience of our residents during this difficult time.
6 AM 02/17/2021 Roadway conditions are the worst they have been since the beginning of the storm. Additional snow and ice, as well as left over snow have created sheets of ice on most city streets as well as impacted Hwy. 199 and FM 51. Crews are out sanding city roadways, but many slick spots are being reported. Residents should remain at home unless travel is absolutely necessary.
Residents are still being asked to conserve water due to on going power issues with the distribution system. The Boil Water Notice remains in effect.
12:00 AM 02/17/2021 We are currently experiencing low water pressure throughout the system. Several facilities within the distribution system are without power. The system is currently being fed by reserves in our standpipe. It is imperative that residents continue conserve water to prevent a systemwide water outage. The Boil Water Notice remains in effect.
3:45 PM 02/16/2021 — PLEASE READ FOR IMPORTANT WATER, POWER, SHELTER, AND GARBAGE PICKUP UPDATES
WATER:
Due to ongoing power issues at our treatment facilities, a citywide Boil Water Notice has been issued effective immediately. Additionally, residents are asked to conserve water as much as possible until power is restored to all of our water facilities to prevent the possibility of a water outage. When the boil water notice is lifted, we will notify our residents through Facebook, our website, and our Blackboard call out system.
POWER:
Tri-County Electric Cooperative in their efforts to restore power are asking members who have been without power for more than three hours to report their outage at oms.tcectexas.com or through the member app so that their system operators can dispatch a crew.
SHELTER:
The three warming centers at First Baptist Church, Hilltop Family Church, and Springtown Community Fellowship will continue their operations through 8 AM Thursday, February 18. Those attending any of the shelter will need to bring their own bedding, food, and water.
Hilltop Family Church is not accepting pets at this time.
First Baptist Church of Springtown will accept pets which are crated.
Springtown Community Fellowship will accept pets which are crated or leashed.
Participants using any of the shelters should understand COVID prevention protocols and mask guidelines will be enforced.
Additionally, tonight at 5 p.m. Springtown Community Fellowship will host a community dinner for anyone in need of a meal.
ROADWAYS:
The next winter storm will be arriving in Springtown in the next 1-2 hours. Residents should prepare for the possibility for an additional 3-6 inches of snow and ice which could further impact water, power, and roadways.
Currently, roadways are experiencing some impacts from remaining ice and snow from Sunday’s storm. These will only increase as temperatures again fall into the single digits and with the additional winter precipitation expected this evening.
GARBAGE PICKUP:
The city’s solid waste provider Frontier was able to complete their Tuesday pickups, however, they have informed the City they will not be conducting their Wednesday pickups but instead hope to perform them Thursday.
6:30 AM 02/16/2021
Most roadways are covered in ice. The snow that covered them yesterday has packed down and refrozen as ice.
Unfortunately power outages remain. There has not been a timetable released by ERCOT, Oncor, or Tri-County as to when power may be restored.
All City facilities, several of which remain without power, are closed today, Tuesday, February 16 and tomorrow, Wednesday, February 17, 2021. The police department and Public Works remain on-duty. Please call (682) 412-9136 for non-emergencies or dial 911 for emergencies.
4:30 PM 02/15/2021
A large number of power outages remain unresolved and are likely to continue into tomorrow.
In response, two local churches Hilltop Family Church and First Baptist Church of Springtown — which do have power — have volunteered to operate as shelters beginning this evening.
To prevent these shelters from being overwhelmed, at this time, they will only be open to the elderly, those who are medically fragile, and families with children under the age of 5.
Those coming to the shelters should bring their own bedding, food and water.
COVID prevention protocols will be in place, and participants will need to wear a mask when interacting with anyone outside of their household.
Those with any questions about the shelters should contact the Springtown Police Department via its non-emergency line which is currently (682) 412-9136.
Impacts to roadways this evening will again be a concern as some of the snow that had begun to melt will refreeze as ice. Drivers should only travel when absolutely necessary, and should use extreme caution on the roadways.
The National Weather Service has issued another Winter Storm Warning which goes into effect tomorrow at 6 PM and lasts through Thursday at 6 PM. This storm is expected to produce heavy mixed precipitation. Total snow accumulations of 2 to 6 inches with the heaviest amounts northeast of the Metroplex. Widespread 1 to 3 inches expected elsewhere. Ice accumulations of 1/10 to 1/4 inch expected.
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10:30 AM 02/15/2021
 
The non-emergency number for the Police Department remains down. Call (682) 412-9136 for non-emergencies. The 911 lines are working fine, as they are on a different system. We will let you know as soon as the phones are working.
Roadways are still impacted by snow, but crews having been clearing and sanding this morning. All traffic signals are non-functioning and TxDOT does not have the personnel to bring temporary stop signs. Drivers should treat signalized intersections as four-way stops.
Power outages remain a concern. ERCOT is asking residents to conserve as much energy as possible.
 
Oncor has release the following information regarding power outages:
 
Due to the severity of the electric generation shortfall, our expected outage length of 15 to 45 minutes has been significantly extended. Outages due to this electric emergency could last for hours and we ask you to be prepared. In addition, we are responding to separate outages caused by the record-breaking winter storm that continues to impact our entire service territory. We are doing everything possible to respond to each of these power emergency events. We remain in close coordination with ERCOT and we appreciate everyone’s patience as we do all we can to protect the integrity of the Texas grid.
 
Tri-County is similarly warning of longer and more frequent outages:
 
We are now shedding 158 MW of load – approximately 58,150 members – from our system. ERCOT instructed Brazos, our generation and transmission co-op, to shed more load to relieve the grid. Members will see more frequent and longer (less than one hour) rotating outages to accommodate ERCOT’s requirements.
 
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8 AM 02/15/2021
 
The non-emergency number for the Police Department is down. Call (682) 412-9136 for non-emergencies. The 911 lines are working fine, as they are on a different system. We will let you know as soon as the phones are working.
 
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6 AM 02/15/2021
 
Rolling blackouts continue and will likely continue to throughout the morning.
 
ERCOT has issued a press release stating the rolling blackouts are necessary because multiple power generating stations have gone offline due to the extreme cold temperatures.
 
Residents who experience outages longer than 45 minutes should contact their electric service provider to report the outage.
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2:30 AM 02/15/2022
 
Roadways remain impacted by snow.
 
The larger concern has shifted to power outages.
 
Right now Tri-County is reporting 1370 customers in the Springtown area and 13981 customers in Parker County without power.
 
Additionally, ERCOT has declared an EEA 3, or Level 3 Emergency.
 
Energy conservation is critical. Rotating outages are underway to reduce demand on the electric system
 
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9:30 PM 02/14/2021
 
Oncor is reporting a power outage affecting less than 50 customers south of Hwy. 199 between Goshen Road and Pojo Road. Estimated time to restore is 1:30 a.m.
 
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9 PM 02/14/2021
 
Impacts to roadways due to snow remain. Residents should avoid travel unless necessary.
 
The main snow event for today appears to have ended, however extremely cold temperatures remain a concern. Wind chills have already reached 10 below zero with colder temperatures probable for the next 24 hours.
 
We have no current water or power outages, but will continue to monitor for both.
 
 
7 PM 02/14/2021
 
We are receiving reports that several local gas stations are experiencing gas pumps which are failing in the cold temperatures.
 
Additionally, roadways conditions are getting progressively worse with additional snow. Residents should avoid traveling this evening unless absolutely necessary.
 
With wind chills already falling below zero, pets should not be left outside.
 
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6 PM 02/14/2021
 
The National Weather Service has issued Hard Freeze and Windchill Warnings effective through noon Tuesday, February 16 as well the following Hazardous Weather Outlook for this evening and the rest of the week:
 
Tonight: Snow is expected across much of the region tonight. Widespread accumulations of 3-7 inches are expected across North and Central Texas. Isolated higher amounts are possible. Blowing and drifting snow will lead to extremely dangerous travel conditions.
 
Monday-Saturday: Extremely cold conditions are expected through Wednesday with lows in the single digits and teens and highs in the teens and 20s. Wind chills below zero are likely Monday through Tuesday morning and again on Thursday morning for areas west of I-35. More chances of accumulating snow arrive Tuesday night and continue through early Thursday. Significant ice accumulation across Central Texas will be possible during that time. Additional travel impacts are expected.
 
Residents should continue to use caution if traveling this evening.
 
There are no active water or power outages.
3 PM 02/14/2021
 
Caution should still be used when driving on area roadways, and crews are actively sanding bridges in the City.
 
No water outages have been reported.
 
Tri-County is reporting an outage affecting approximately 140 customers near JE Woody Road and Lynch Bend Road. Also, Oncor is reporting an west of town in the Agnes and Poolville areas affecting approximately 1,300 customers.
ERCOT has announced the potential for rolling blackouts this morning. They will likely last approximately 15 minutes each and occur every 2-3 hours.
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Noon 02/14/2021
 
Caution should still be used when driving on area roadways, and crews are actively sanding bridges in the City.
 
No water outages have been reported.
 
Neither Oncor nor Tri-County are reporting outages in Springtown at this time, however, there are multiple outages reported west of town in the Agnes and Poolville areas.
 
Additionally,, ERCOT has announced the potential for rolling blackouts this morning. They will likely last approximately 15 minutes each and occur every 2-3 hours.
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9 AM 02/14/2021
 
Snow is covering most area roadways, causing most to be slick, with elevated surfaces including the following are the most treacherous:
 
Walnut Creek near Williams Ward
FM 51 bridge near JE Woody
Lake Street bridge
400 block of westbound E. Hwy. 199 (near McDonald’s)
Hwy. 199 bridges west of FM 51 (near Tiger Mart)
 
Residents are advised not to travel this morning unless absolutely necessary. Those who must travel should exercise caution and reduce speeds when driving.
 
No water outages reported at this time.
 
Neither Oncor nor Tri-County are reporting outages in Springtown at this time, however, there are multiple outages reported west of town in the Agnes and Poolville areas.
 
Additionally,, ERCOT has announced the potential for rolling blackouts this morning. They will likely last approximately 15 minutes each and occur every 2-3 hours.
6 AM 02/14/2021:
Ice is causing most area roadways to be slick, with the following areas being especially treacherous:
Walnut Creek near Williams Ward
FM 51 bridge near JE Woody
Lake Street bridge
400 block of westbound E. Hwy. 199 (near McDonald’s)
Hwy. 199 bridges west of FM 51 (near Tiger Mart)
No water outages reported at this time.
Neither Oncor nor Tri-County are reporting local outages at this time. However, ERCOT has announced the potential for rolling blackouts this morning. They will likely last approximately 15 minutes each and occur every 2-3 hours.
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3 AM 02/14/2021:
Ice has been reported on the following roadways:
Walnut Creek near Williams Ward
FM 51 bridge near JE Woody
Lake Street bridge
Hwy. 199 bridges west of FM 51 (near Tiger Mart)
No water outages reported at this time.
Neither Oncor nor Tri-County are reporting local outages at this time.
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The winter storm has begun to impact our area. This post will be updated frequently and contain known impacts to streets as well as water and power outages. We are already observing multiple local streets that are icing. Crews are working to keep roadways passible, but residents are asked to stay home if at all possible and use caution if they must travel this morning.